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7 Reasons Underlying the Importance of Effective Communication in the Workplace

Updated: Apr 18, 2023

Communication skills is often the first traits to vet new hires or choose employees for promotion. Possessing good communication skills is critical for your career progression.

effective communication in the workplace

Good employee communication in the workplace propels organisational success. Companies realise this and are already investing a lot in training their employees and teaching them the basics of effective communication skills. Improving workplace communication has become one of the top priorities for companies in 2023, and it is only expected to grow.

What is Effective Communication in the Workplace?

Before we delve into the importance of effective communication in the workplace, let’s understand what effective communication is. Just because two (or more) people are speaking and listening to each other in tandem, it doesn’t mean that the communication is effective. Ineffective communication is just as (or maybe more) common as effective communication.

Communication is said to be effective if it is reducing conflicts, boosting morale, enhancing creativity and innovation, and creating a pleasant environment. Now, the importance of communication skills has extended beyond areas of employee engagement, motivation, and productivity. Such incredible benefits make sharp communication skills a necessary trait to forge ahead in your career path.

7 Reasons Why Effective Communication is Important in the Workplace

Always encourage effective communication in your workplace whether you are a working professional or a business owner. This approach enables you and your company to gain many impeccable advantages. We are going to elaborate on the importance of effective communication in the workplace with supportive reasons so you can determine those advantages.

1. Build a Strong Team

An organisation is as strong as strong is their team. Effective and honest communication binds employees closer. Employees who look forward to talking with their colleagues are more enthused towards work. Also, if they can talk to the boss about problems without hesitation, that binds them to the company. Effective communication in the workplace builds teams and leads to higher employee loyalty.

2. Accomplish Tasks Smoothly

Any professional task cannot be imagined without crucial things like guidelines and deadlines. Confusing instructions and unclear deadlines are bad for everyone. When communicating within an organisation, you have to be clear about what and when you want. Clear communication allows your team members to understand their responsibilities and their tasks tend to be accomplished smoothly.

3. Successfully Handle Difficult Situations

If your company is going through a challenging phase, the importance of effective communication in the workplace increases. When the going gets tough and management ignores to convey the situation, it can hamper employees' faith in the company. The best companies don't wait until disaster strikes and start communicating honestly about the situation. It generates the trust and courage required to survive difficult situations.

4. Enhance Proficiency

Good communication among employees helps to improve the overall quality of work and efficiency. When instructions aren’t provided clearly, the quality standards are bound to be affected, whereas, clear instructions reduce the need to clarify and rectify. Less amount of wasted time, effort and resources signifies the importance of effective communication in the workplace.

5. Increase Adaptability

We are living in a constantly evolving era. Almost every professional tool and technology is evolving daily and you have to adapt them quickly to stay in the competition. Lack of effective workplace communication can be a big reason to hamper your change and adaptability initiatives. Make your employees know why the change is needed and how it will impact them with clarity to prepare them to adapt.

6. Lower Attrition Rate

Practising effective communication in the workplace significantly reduces turnover rates. Employees who receive regular and honest feedback feel more valued, comfortable, and indispensable in their organisation. They forge stronger relationships with their colleagues, which often becomes a fine reason to stick to a workplace for a long time. Furthermore, it impacts operational costs, and also the company’s image in a positive manner.

7. Create More Satisfied Clients

Client satisfaction is essential for any company to succeed and sustain itself in the respective industry for a long time. A company cannot make significant progress without satisfied clients. When employees communicate effectively, it allows them to deal efficiently with clients, making it easier to understand the needs, mitigate any conflicts, and provide honest information as asked by the customer. More satisfied clients help the company gain a good reputation as well as profit.

Learn fine communication skills to adjust your approach to communicate more effectively. You will make significant strides in productivity and move ahead in your career faster.

Do you communicate smartly or need help to enhance your communication skills? Take the Free Communication Skills Assessment to take the first step to speak with confidence.

Smita D Jain is a Certified Life Coach, Executive Coach and NLP Practitioner. Smita’s ‘Empower Yourself’ Performance Enhancement Coaching Programs enable introverted executives to speak with confidence and communicate with impact so that they emerge leaders sooner than envisaged.

Prior to her journey as a coach, Smita had extensive experience of 14 years as a corporate and business strategy professional with Fortune 500 companies. She is also a TEDx speaker, a panellist cum speaker at various public forums, a published writer, and an Amazon bestselling author.

You can learn more about Personal Empowerment Life Coach and Executive Coach Smita D Jain’s ‘Empower Yourself’ Coaching Programs by visiting and book a complimentary strategy session at

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